COMPLIMENTARY SHIPPING ON ALL DIRECT ORDERS WITHIN THE USA

POLICIES

Please review our policies below and reach out to us with any questions you may have.

info@debrafolz.com



DISTRIBUTION

Our work is distributed in multiple  ways.  Please visit a local showroom partner to discuss your order, and to visit the pieces in person.  

If you are not located near a showroom partner, reach out to us directly to  estimate your order, we respond within 24 hours. 

If you are a trade client, please see our trade portal to set up your account, download cut sheets and request an estimate.

SHIPPING

Shipping costs are complimentary within the USA when ordering directly from us, excluding trade & showroom orders. 

White glove delivery service is available and estimated upon request. 

We are happy to coordinate international shipping, please contact us to discuss.

In the event of damages due to shipping, please report them within 24 hours, save the original packaging and photograph the damages, this information is required to file damage claims.

RETURNS

We hold our work to the highest standards of craftsmanship, and most often your furniture piece is made when your order is received.  

Therefore we do not accept returns on basis other than shipping damages.  

We apologies for any inconvenience but look forward to answering any and all questions prior to your purchase to assure you will be 100% pleased with your products.